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Lebanon Rescue Patient Survey

The Lebanon Volunteer Rescue Department hopes you are feeling better. It has been our pleasure to serve you when you needed us. Each year, our volunteers donate over 11,000 manpower hours to serving their community. By taking a few minutes and completing this survey, we will know what areas we can improve. Thank you
Esta encuesta ya lo hizo 14 veces
 
Was your phone call to the 9-1-1 Center Promptly Answered?
Yes64.3%
No7.1%
Not Applicable28.6%
 
Did the ambulance call taker easily understand your location?
Yes64.3%
No7.1%
Not Applicable28.6%
 
Was the ambulance call taker reassuring?
Yes64.3%
No14.3%
Not Applicable21.4%
 
Did the ambulance crew listen carefully?
Yes71.4%
No0.0%
Don't Know28.6%
 
Did the ambulance crew ask about your previous medical history?
Yes64.3%
No0.0%
Don't Know35.7%
 
Did you have trust and confidence in the ambulance crew's professional skills?
Yes57.1%
No7.1%
Maybe35.7%
 
Did the ambulance crew explain your care and treatment in a way you could understand?
Yes50.0%
No14.3%
Don't Know35.7%
 
Did the ambulance crew talk in front of you as if you weren't there?
Yes35.7%
No35.7%
Don't Know28.6%
 
Was the way you got into the ambulance suitable (e.g. by walking, on a stretcher etc?)
Yes64.3%
No0.0%
Don't Know35.7%
 
How clean was the ambulance?
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Did the ambulance driver take care to make the journey as comfortable as possible?
Yes57.1%
No0.0%
Don't Know42.9%
 
How satisfied were you with your experience with the Lebanon Volunteer Rescue Department?
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Other Notes That You Would Like Us To Review:
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